SHIPPING METHODS AND COSTS

– We deliver to more than 30 countries around the world, and offer different shipping options as applicable.
– We only use reputed couriers for dispatching our products – such as DHL, FedEx and We provide tracking information for all orders once dispatched.

India

Free Standard Shipping

free Expedited Shipping

United States

Standard Shipping: $15

Expedited Shipping: $40

Free Shipping: $150 or above

United Arab Emirates

Standard Shipping: $10

Expedited Shipping: $50

Free Shipping: $100 USD (368 AED) or above

Bahrain, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia

Standard Shipping: $40

Expedited Shipping: $60

Hong Kong, Singapore

Standard Shipping: $40

Expedited Shipping: $60

Australia

Standard Shipping: $20

Expedited Shipping: $40

Free Shipping: $200 or above

Canada

Standard Shipping: $15

Expedited Shipping: $40

Free Shipping: $150 or above

United Kingdom

Standard Shipping: $10

Expedited Shipping: $40

Free Shipping: $100 or above

New Zealand, Papua New Guinea

Standard Shipping: $20

Expedited Shipping: $40

Free Shipping: $300 or above

Austria, Belgium, Denmark, France, Germany, Hungary, Italy, Netherlands, Poland, Spain, Sweden, Switzerland

Standard Shipping: $20

Expedited Shipping: $40

Free Shipping: $200 or above

Maldives

Standard Shipping: $35

Expedited Shipping: $50

Free Shipping: $300 or above

Panama, South Africa, Suriname, Trinidad and Tobago

Standard Shipping: $45

Expedited Shipping: $60

Finland, Greece, Israel, Norway

Standard Shipping: $50

Expedited Shipping: $65

IMPORTANT INFORMATION

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization delays or holidays.
We aim to dispatch all ready to ship items 48 hours of payment confirmation. Estimated delivery times are to be used as a guideline only and commence from the date of dispatch. We are not responsible for any delays caused by customs in your respective country.
We are unable to redirect orders to a different address once items have been dispatched.
All orders will require a signature upon delivery, however, in some cases for deliveries to a residential address the shipment may be left at the door.
We do NOT deliver to P.O Box Addresses.

WHEN DO WE DELIVER

All orders do take about 2-5 days for delivery from the date of dispatch depending on the respective destination. Further information on the order status can be provided by our customer care upon request.

FREE SHIPPING

Free Shipping is offered on all orders above $150 USD to USA and the United Kingdom. Free Shipping is offered on all orders above $200 USD to Canada, Australia,  and selected other countries.

ADDRESS CHANGE REQUESTS

Once an order is confirmed, you cannot make any changes. However, address change requests will only be honored if requested within 24 hours of placing your order and will NOT be honored post dispatch of your order.

INSURANCE

alizafashion insures each purchase during the time it is in transit until it is delivered to you, at which point liability for your purchased goods is transferred to you. If the courier company fails to deliver your order due to the package being lost in transit, you do not suffer any loss. The in-transit risk all ours and borne by alizafashion. However, alizafashion is not liable for lost/stolen packages or any other damages to the package post being left at the customer’s address by the courier company. If you live in an area which is susceptible to package thieves or have had packages stolen from your residence before, we would advise calling the courier company fulfilling your order (i.e DHL, FedEx,) alongside your tracking number and request to pick up your package at their nearest authorized pick up point closest to your address. Your tracking number can be viewed in the ‘Shipping Confirmation’ e-mail we send out to you once your order has been shipped from our end.

If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by alizafashion and transfer of responsibility in the same way.

TAXES & DUTIES

To most countries, our items are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties which may be payable, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.